Retail & Tourism

Led by: Mr Lyell

Exam Board:

WJEC

What will I be studying?

This is a course about understanding how businesses work, particularly businesses that affect tourism. The learning and assessment is based upon a plan, do and review model of learning. It is important to know that this is a very hands-on type of real life learning, where the student will be involved in all aspects of the business of Tourism.

Content Overview:

There are three main parts:

1 Customer service

2 The retail business

3 Retail operations

Assessment Overview

25% Portfolio based upon the theme of being a customer.

25% Exam with short and long answers based upon running a retail business.

50% Personal projectportfolio showing how you would develop a business.

What can I do after wards?

Travel representative, trainee tourist guide, conservation assistant, museum curator, cabin crew, apprenticeships in the travel service, marketing and branding, Level 3 courses relating to business, travel and tourism.