Principal - Emma Robins
Principal - Emma Robins


Retail & Tourism

WJEC Retail & Tourism

Led by: Mr Lyell

Exam Board:


What will I be studying?

This is a course about understanding how businesses work, particularly businesses that affect tourism. The learning and assessment is based upon a plan, do and review model of learning. It is important to know that this is a very hands-on type of real life learning, where the student will be involved in all aspects of the business of Tourism.

Content Overview:

There are three main parts:

1 Customer service

2 The retail business

3 Retail operations

Assessment Overview

25% Portfolio based upon the theme of being a customer.

25% Exam with short and long answers based upon running a retail business.

50% Personal projectportfolio showing how you would develop a business.

What can I do after wards?

Travel representative, trainee tourist guide, conservation assistant, museum curator, cabin crew, apprenticeships in the travel service, marketing and branding, Level 3 courses relating to business, travel and tourism.


Y9 students were invited to breakfast today. They all had an excellent year and are great role models! Miss Robins enjoyed hearing about career aspirations: dentist, lawyer, journalist, actor, teacher(we hope at #TeamGraham!), B&B proprietor and plans to go to university! 🥐👏🤩…